Customer Experience is the best marketing you can do!


Strategic Service Design. This methodology has been used to create innovative products and services for sometime but no one has taken this approach to create customer experiences that ensure that your customers feel your empathy, care and support. It is the touch points and memorable moments that you create that can propel your business in … Continue reading Customer Experience is the best marketing you can do!

What’s your sentence?


You know how sometimes the universe keeps sending you the same message? Like if you are interested in buying a new red  car all you see is red cars or if you want to be pregnant, all you see is pregnant women. Well, I must be focused on purpose and passion of a small business … Continue reading What’s your sentence?

Multi-devices have enabled us to be the curators of our lives


We are a nation of multi-screeners. Most of our time is spent in front of a screen. 77% of us view TV with a device in our other hand. Google's latest research uncovers our cross-platform behaviour as we use multi devices often at the same time to achieve our goals. With technology advances in online … Continue reading Multi-devices have enabled us to be the curators of our lives

How to work with Us


We know that every small business is different and you will be looking for the right marketing resource. That is why we have come up with a number of ways to engage with us. Marketing Strategy workshop - for a small investment of $250 you can have a meeting and see if we are a good … Continue reading How to work with Us